Sales Operations Manager

London, England, United Kingdom · Sales


Signal uses cutting-edge artificial intelligence to cut through ever-increasing volumes of data, enabling businesses to surface actionable knowledge in a wide range of scenarios. With 100+ clients across financial services, PR and communications, law firms and corporates, Signal’s technology sets a new standard for news monitoring and reputation management. We continue to develop new use-cases, and our proprietary AI platform is constantly learning and evolving to address the needs of new and existing clients. Our team includes data scientists and developers dedicated to making our product better, customer success and operations people helping our clients get the most out of our tool and sales & marketing professionals focused on growing our customer base and market share. Join us on our journey to make the unknown, known.

As Signal’s Sales Operations Manager, you will play a key role within the Sales team at Signal. The overall purpose of this role is to assist the sales team in the attainment of sales goals. You will do this by developing, scaling and enhancing the existing sales processes and resources. The aim as such is to positively impact the sales team productivity, efficiency, effectiveness and results.

Your main responsibilities are to enable and optimise sales team execution, productivity and performance through training; development of sales tools and job aids; analyse the sales process automation (utilising Salesforce); implement solutions based on analysis and forecasting.

Collaborative engagement with Customer Success, Product, Finance and Marketing will be essential for success in this role. This position reports directly to the Head of Sales.

To be successful in this role, you will efficiently and effectively manage sales operations by consistently meeting or exceeding daily, monthly and annual sales performance metrics. These will relate to reducing ramp times of the Sales reps; supporting the Finance Director on the compensation plans and overseeing the sales methodology. You will do this by working closely with Head of Sales to provide a high energy sales environment; deliver and drive sales strategy; improve sales effectiveness and report and drive sales efficiency

Key Responsibilities


Key Skills and Requirements


Why should you join Signal?

We’re a growing company, which makes it all the more an exciting time to join us - we recently celebrated turning four years old (How time flies!). We don’t currently have heaps in the way of fanciful corporate benefits but we can offer you the following:

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